Terms & Conditions

Welcome to TRNDIVA. By accessing our website, social media pages, or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

By using our services, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian.
  • The information you provide is accurate and complete.
  • You will not misuse our website, content, or services.

TRNDIVA reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Availability

  • We aim to display product colors and details as accurately as possible; however, actual colors may vary depending on screen settings.
  • All products are subject to availability.
  • We reserve the right to discontinue or limit quantities of any product at any time.

3. Pricing & Payments

  • All prices are listed in EGP unless otherwise stated.
  • Prices may change without notice.
  • We reserve the right to cancel orders resulting from pricing or technical errors.
  • Orders will only be processed after payment confirmation.

4. Shipping & Delivery

  • Delivery times are estimated and may vary depending on location and courier services.
  • TRNDIVA is not responsible for delays caused by shipping providers or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

Please refer to our Return & Exchange Policy for full details.

Items must be returned:

  • Unworn
  • Unwashed
  • With original tags and packaging

Sale items, accessories, and customized products may not be eligible for return or exchange.

6. Gift Cards

  • Gift cards are non-refundable and cannot be exchanged for cash.
  • Lost or stolen gift cards are not the responsibility of TRNDIVA.

7. Intellectual Property

All content including:

  • Logos
  • Designs
  • Images
  • Graphics
  • Text
  • Branding

belongs to TRNDIVA and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

TRNDIVA is not liable for:

  • Indirect or incidental damages
  • Delays beyond our control
  • Misuse of products purchased from our store

Our maximum liability shall not exceed the amount paid for the purchased product.

9. Privacy

Customer information is handled securely and used only for order processing, communication, and improving customer experience.

We do not sell or share personal information with third parties except when necessary for payment or delivery services.

10. Contact Information

For any questions or support, contact us through:

By placing an order with TRNDIVA, you agree to these Terms & Conditions.